Who is responsible for this website

Dialysis SA publishes an events and training calendar for South African renal-care teams, including workshops, technician courses, conferences and supplier open days. The website operator responsible for the processing of personal information on this site is Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401.

For privacy-related queries, users should use the enquiry form on the contact page. This website lists event information and booking links to organisers, but it does not run events itself and does not accept bookings on behalf of organisers.

What personal information we collect

We collect only the personal information reasonably needed to operate the website, respond to enquiries and manage listing-related communication. The type of information collected depends on how a user interacts with the site.

Name and surname provided through the contact form
Work role, organisation name or professional context if included in a message
Email address and other contact details voluntarily submitted in an enquiry
Information about a proposed event listing if a user asks about submitting or updating a listing
Basic website usage data such as browser, device, pages viewed and general location data collected through standard server logs or analytics tools

We do not ask for special personal information or medical records through this website. Users should not submit patient information through any form on the site.

How we use personal information

Personal information is used only for lawful and reasonable purposes connected to the operation of Dialysis SA. We process information in a manner consistent with POPIA principles of purpose limitation, minimality and security safeguards.

To reply to enquiries sent through the contact page
To consider requests relating to event or training listings
To maintain and improve website performance, content accuracy and usability
To keep a record of communications for administration and follow-up
To protect the site against misuse, spam or security incidents

We do not sell personal information. We do not use information submitted through the site to complete event bookings, as bookings are made directly with each organiser through the organiser's own booking process.

Sharing information with others

We may share personal information only where it is necessary for website operation, legal compliance or the handling of a request. Any sharing is limited to the relevant purpose and kept to the minimum reasonably required.

This may include service providers who assist with hosting, security, analytics or website maintenance, subject to appropriate confidentiality and security duties. If a user asks for assistance related to a listing, information may be used to respond to that request, but we do not pass booking instructions to organisers as a booking agent.

We may also disclose information if required by law, court order or regulatory process, or where disclosure is necessary to protect rights, property or safety.

Cookies, logs and links to other websites

This website may use cookies or similar tools to support normal site functions, measure traffic and understand how visitors use pages such as workshops, conferences, technician courses and open day listings. Users can usually control cookies through their browser settings, although disabling some cookies may affect site performance.

Standard server logs may record technical information such as IP address, browser type, referring page and time of visit. This information is used for security, diagnostics and traffic analysis.

Dialysis SA includes links to external organiser booking pages and other third-party websites. Once a user leaves this site, the privacy practices of that external website will apply. Users should read the privacy terms of any external site before submitting personal information there.

Retention, security and your POPIA rights

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law. Records may then be securely deleted, destroyed or de-identified.

Reasonable technical and organisational safeguards are used to help protect personal information against loss, unauthorised access, misuse, disclosure or alteration. No internet transmission is completely secure, but appropriate steps are taken to reduce risk.

Subject to POPIA and any lawful limits, a user may have the right to:

Request access to personal information held about them
Ask for correction of inaccurate or incomplete information
Object to certain processing where grounds exist under POPIA
Request deletion where retention is no longer necessary or lawful
Lodge a complaint with the relevant authority if they believe their information has been handled unlawfully

Requests can be submitted through the enquiry form on the contact page. We may update this policy from time to time to reflect legal, operational or website changes, and the latest version published on this page will apply.